My new laptop arrived last week and the power adaptor is even bigger than the last one. Here’s a photo of the adaptors for the last three laptops I’ve had over the 6 years:
This post was originally published in Genealogy in NSW.
On Good Friday, less than 3 weeks after writing about my backups, my laptop would not start. At all. It being a public holiday I couldn’t get any technical support on the phone until the Wednesday, as Tuesday was the Anzac Day holiday. I was told it was the motherboard. I could pay $700 to extend my warranty so that someone would come and fix it in my house for “free”, or I could buy a new one. As the laptop is just on 3 years old, I didn’t see the point in throwing good money at it. It’s my third laptop and they just don’t last longer than 3 years.
And, of course, I had my backups.
I am currently using my netbook (or mini laptop/notebook) while waiting for my new laptop to arrive. I shopped around and eventually ordered a custom-built Dell which has a higher resolution screen than the standard off-the-shelf laptops. I usually only use my netbook for research trips and I regularly synchronise all the documents between it and my laptop, so recent versions of all my documents were already on it.
I use an online backup service called Mozy that backs up everything I use often without me having to remember to do it, including my Outlook mail file and my family tree databases. My mail file has 10 years of emails from family, friends and clients, and I would hate to lose them. Because my mail file is backed up to Mozy every night, I only lost a few hours worth of emails that had arrived on Good Friday after my backup ran the night before.
Mozy also backs up my family history databases, documents and photos every night, as insurance. I can easily download one or all of the files if I need to. I would hate to have to download 20GB of files at once, but it is very comforting to know they’re there, and to be able to download a single file that you deleted or corrupted by mistake.
I store absolutely critical files that I am constantly working on in Dropbox. Dropbox is a free service that allows you to store up to 2GB of data on the internet and automatically synchronise it with your other computers, or those of friends. I keep PowerPoint presentations and handouts for talks in Dropbox, as well as my thesis, so that there is a backup created automatically as soon as I finish editing and close the file.
I also use two separate external hard drives to back up absolutely everything – my family history research, my client files, my photos, music, and everything else. I use synchronisation software called GoodSync to keep all these files up to date. I also use GoodSyncto keep my netbook synchronised with my laptop.
So all my data is backed up.
What is missing from my netbook, though, is software.
The version of Microsoft Office I use on my netbook does not include Outlook, so I can’t receive or send emails that way. I can receive all new emails by setting Gmail to pick them up for me, but I don’t have access to any of the previous ones. And I have to remember to copy any replies to my own email address, so that they will all be in Outlook when I eventually get it going. Emails are much easier to deal with if they are all in the one place so I can see the history of a conversation.
I have a backup of my accounting database but no software to run it on. I have the software on a CD somewhere but my laptop doesn’t have a CD drive, and even if I were to install it I can’t activate it without my registration key, which is in an old email in Outlook.
You see my problem? I am in limbo until I can run the software.
To make matters worse, I started using my husband’s laptop, which is only a few months old. I copied my email file to it from my backup and set up a new account in Outlook to pick up my emails. I was using Office 2007 and he is using Office 2010, so I had to be sure that I wasn’t going to be able to save my laptop before doing this, as once I was in Office 2010 there was no going back to 2007.
Unfortunately, after a day or two of using his laptop, it starting giving messages about the “imminent failure of the hard drive”. I copied my Outlook mail file back off it, now updated with recent emails, and we backed up everything else just in case. It has now gone off to have a new hard drive installed. It’s still under warranty, which is comforting, but we now have no full size laptop in the house.
So I’ve started playing with trial versions of software. Trial versions give you access to all of the features of the software for a limited time, such as a month or two. A month is long enough for my current crisis! I have downloaded a trial version of Office 2010 to my second netbook, which did not already have any version of Office on it, nearly 700MB. I didn’t want to overwrite the version of Office 2007 that was already on my “first” netbook.
A second netbook, you ask? It’s the original one, that I bought too early, before netbooks had evolved sufficiently to be really useful. It’s got a great high resolution screen and a metal case, but it’s slow because it runs Vista, it gets very hot and the battery only lasts an hour or so. I bought a new onelast early year when the prices had come down and the batteries lasted longer. The old one has been sitting in the cupboard waiting for me to decide what to do with it.
So now I have all my old emails accessible again. I’ve also downloaded a trial version of the latest Quickbooks, my accounting software. I can now see what clients have paid and create new invoices. This will mean that I will have to upgrade my software when I get my new laptop, as I will not be able to go back to the old version. More money!
I’m still struggling a bit with the smaller screen and keyboards on the netbooks but at least I am able to keep working.
I can’t begin to imagine what a disaster the sudden death of my laptop would have been if I hadn’t had backups of all my data. In the past I had always replaced the old one before it was too late, enabling a controlled transition from the old one to the new one. Not this time!
Here are some lessons I have learned during this ordeal:
- If you buy Microsoft Office off the shelf instead of pre-loaded on your computer you can install it on a second, portable device such as a netbook. It’s more expensive but you get two for the price of one. I found this out the day AFTER I ordered my new laptop with Office pre-installed. You may not need Outlook on your netbook, and you will have a problem keeping them in sync if you use it on both computers at once, but it will be there as a backup if you need it.
- If you download and install a trial version of Office 2010 on a computer that already has Office 2007 that includes Outlook, it will NOT install Outlook 2010 and it won’t warn you. I learned this from experience on an old laptop that was too unstable to give away when I replaced it and has been sitting in the cupboard. That’s when I went to the old netbook.
- Don’t assume that all software you use keeps its files in a place that will be backed up. Some programs keep the data in the same folder as the program, under Program Files, which is not usually backed up automatically. The current version of The Master Genealogist, which I use for my family tree and those of clients, stores its files under My Documents by default, but older versions did not. I have lost my timesheet data because I didn’t check to see where the data was stored.
- Make sure you know how to set up your email accounts in a new program in case you can’t go back and look at the old version.
- Make sure you know your IDs and passwords to all the websites you use. Most web browsers will remember these for you on that computer, so if you need to start using a different computer you at least need to know your ID so you can ask for your password to be sent to you by email if you can’t remember it.
This blog is usually about research, but I think that backups are so very important that I wanted everyone to learn from my experience.
Backup your data, and have a plan for when you need to use the backups. Sooner or later, your hard drive or something else on your computer will fail.
Some time ago I had a look at Backupify, an online service for backing up your social media accounts. Obviously I set up an account and then forgot about it.
I’ve had another look at Backupify and it seems that it has been happily backing up some of my accounts after all. I’ve just never been back to see them.
Apparently I have a Premium Account, which gives me 10GB, monthly ZIP archives, and 5 accounts per service. That may be why I forgot about it. 5 accounts isn’t much. I run a Facebook account, 5 Facebook pages, 5or 6 Twitter accounts, numerous blogs, a Flickr account, and much more besides.
For $59.95 per year I can have 25GB, weekly ZIP archives, and unlimited accounts. Backups are run daily (or I can choose weekly) and are supposedly emailed in a ZIP file.
The screen does say that there’s a new version I should move to. Let’s try that!
New version of Backupify
OK, there’s an immediate improvement, in that it tells me how much space I’ve used:
For Facebook accounts it backs up a long list of things, including:
- Photo albums
- Photo album comments
- Status comments
- Video comments
Still, I’m not sure what I would do with the backup. If something happens to Facebook there’s nowhere else I can load the data. What have I got to lose?
I’ve added my Twitter account and it seems to be starting again from scratch, ignoring the backups already made in the previous incarnation of Backupify. OK.
I’ve also added my Facebook profile, three Facebook pages, my Flickr account and my Google address book. That’s seven, including Twitter. There’s now no mention of the number of accounts, so I guess it’s just based on storage space. 10GB sounds like a lot but let’s see what happens with the photos in Facebook and Flickr.
I’d also like to add other Twitter accounts but I can’t seem to do that. Perhaps I need separate Backupify accounts for that.
There is also something about Google Apps on the main page:
To be perfectly honest I don’t know what it means, so I’m not putting anything in there for the moment. When I go to the Upgrade screen to find out about accounts, it is only talking about Google Apps, and sharing for teams. So perhaps this is a business thing and I can ignore it.
It says it’s going to take 2-3 days to back everything up, so I’ll wait to see what happens. I hope it sends me an email, or I may just forget I’ve done it!